Service

Our aftercare team are fully equipped and available across mainland UK, with a solutions-focused attitude to offer you and your business continued support.

Our engineers and service department at CCS not only provide the highest level of service, communication, and engagement, but go further to make sure all your needs are dealt with swiftly.

All service requests, from remote support, training, accounts, inks and toners, meter readings and installation; we are here to take all requests, questions, and feedback.

And with our recycling scheme, quick and easy client service portals to view your account and place service requests, as well as our ‘Ask Nicely Service Alert’ link to get in touch and leave feedback. We make sure your experience and journey with us begins and continues with ease.

“Brilliant whenever we have needed them. They’re fast and responsive and accurate on detail when it comes to timings of product or engineering.”
Warren, Freefoam Plastics Uk Ltd

“Quick response time, dealing with queries in a timely manner, all queries have been resolved.”

Paolo, Smarter Sums Limited

“Great service from the whole team.  Work is done to a high standard, nothing seems too much trouble and they never leave until the job is complete”

Fenella, Alphasense Limited

“Your team were very quick to assist with any problems I had and go the extra mile.”

Kim, HSEL

“Clear billing and meter reading reminders. If an engineer is called they arrive promptly. There is always someone to answer your telephone call.”

Helen, Rider Sale Associates

92% first time fix

98% uptime

03:40 hrs Average Response

Client Services

Remote Support

Order Toner

Submit Meter Readings

Request Office Supplies

Request a Print/Copier Engineer

Request a Telecoms Engineer