Back in September 2017, we launched our automated Service Notification emails for our customers and asked if they would provide us with feedback in the form of a survey for our Service and Project Teams. We've been delighted to see that our customers have marked us as an average 9.35/10 for our Service Team [...]
Each month we're interviewing a CCS team member, to showcase the people who make Corona the company it is. This month we spoke to Steve Jordan, one of our valued colleagues in Customer Care and, an interesting fact, Corona employee number 1! "Hi, my name is Steve Jordan. Not a true South London boy as [...]
Our mission is to be the best provider of Print Management and Telecoms service in the UK. Part of our company strategy to achieve this is only to work with what we consider to be the best suppliers of industry. As we have a great working partnership with these companies, we really enjoy talking about and [...]
We're pleased to announce the Service Employee of the Month for March 2018 has been won by Olivia Scott. Olivia was recently been promoted to Service Desk Supervisor and has seamlessly handed over responsibility for the London walking engineers to Laila on the Call Control team. Additionally Olivia covered admirably for our Service Desk [...]
Corona were recently invited to take part in a video case study for telecoms industry giant, Gamma. Played at their annual roadshow, which this year was movie themed, our video was featured at cinemas around the country, culminating at BFI Imax in Waterloo, which just happens to be the biggest screen in Britain! Gary [...]
In a world where the demands on our time are increasing at a rapid pace, with no sign of slowing down, there is a growing need for companies to look within at their current workforce and how they can adapt themselves to maximise effectiveness and efficiencies to deal with today's commercial needs and pressures. The spread [...]
Continuing our 'Meet the Team' series where we're getting to know the people behind the company, this month we interviewed one of our new colleagues, that joined us as part of our Copylogic acquisition, Laura Holden. "I have worked within the industry for the last 6, almost 7, years, but I have been customer [...]
We're very pleased to confirm that the winner of the Service Employee of the Month for February 2018 is Mike Ward (bottom right in the photo above, with some of the Telecoms Service Desk). This month, Mike not only maintained his usual very high standard of work but also managed a particularly demanding schedule. [...]
Many parts of the UK are experiencing severe weather conditions. Conditions are making transport and mobility extremely challenging with many closures and delays on roads and severe delays or cancellations on the public transport network. Our Service teams are made up of a combination of walking engineers as well as road users. If you booked [...]
