Changes to improve BT’s performance laid out by Ofcom

2017-05-09T17:08:23+00:00March 23rd, 2016|

Ofcom has decided that Openreach is taking too long to install leased lines and has put forward strict new rules to improve BT’s performance in installing high-speed business lines. Keeping to their promises According to Ofcom's data, Openreach is currently failing to complete one in four Leased Line installations on the initial date it promised its customer¹. New requirements [...]

New helpline number for Electricity Networks

2017-05-09T17:15:15+00:00February 29th, 2016|

In April 2016, the Government and Energy Networks Association (ENA) will introduce a new 3 digit number allowing people anywhere in Britain to report an electricity power cut, safety concern, or receive reassurance during a blackout. The helpline number is 105, and will put the caller in touch with their electricity network operator. Some of our telephony customers [...]